Your KALORAMA Madrid 2024 festival guide with all the information you need to enjoy the festival without worries: cashless system, wristband collection, schedules, venue map, lockers, and more.
Get ready for an unforgettable festival!
Summary of your guide
Top-up your Cashless wristband
The only method of payment at the festival
Your wristband is an electronic wallet made up of a chip that stores your money. You can pay for everything from food and drink to merchandising.
If you top up online, you won’t have to ask for a refund of the remaining amount as it will be automatic and free of charge.
Top up your wristband ONLINE comfortably and avoid queues!
For any questions or incidents, please write to: cashless@kaloramamadrid.com
Exchange your ticket for the wristband
Before entering the venue, you must exchange your pass or day ticket for the official wristband at the points provided for this purpose.
Pick-up times are:
- UMusic Hotel Madrid (C. de la Paz, 11, Centro, 28012 Madrid):
Monday 26th, Tuesday 27th and Wednesday 28th: 13:00h – 20:00h
- At the IFEMA Madrid Exhibition Centre:
Thursday 29th: 16:00h – 00:00h
Friday 30th and saturday 31st: 16:00 – 00:30h.
Without it you will not be able to access. Wristbands will be given out individually when you hand in your ticket. Wristbands cannot be collected from another person. Wristband must be worn at all times.
Venue Map
With the map you will have no problem to move around the festival and find the bars, restrooms or stages.
ENTRANCES AND EXITS:
Main entrance: Ribera de la Seine Street, for those arriving without a wristband.
Secondary entrance: Parthenon Avenue, for those who already have a wristband, people with reduced mobility and guests.
How to get to the IFEMA Madrid Exhibition Center
To get to the KALORAMA Madrid festival, we recommend that you use public transport: it is the easiest and most comfortable way to get to the festival.
Check out our detailed information on how to get there for the best metro and bus routes. If you prefer to come by car, please note that there will be traffic closures near the event.
Don’t worry, we have all the info you need to get there without any problems!
Lockers
Store your belongings with total peace of mind!
Safely store your stuff and charge your cell phone while you give it your all at the festival.
BALORE, your sustainability space at the festival
KALORAMA Madrid has BALORE, a sustainable, safe, social space where you can find out about the festival’s commitment to environmental and social causes.
BALORE space informs you:
VIOLET point, where you can find out about the prevention and reporting of situations of harassment and sexist violence.
SAFE, EQUAL AND FREE OF SEXIST AGGRESSION FESTIVAL The organisation of KALORAMA Madrid is aligned with the campaign ‘NI UNA MÁS’ of the Madrid City Council for the fight against aggressions and sexist harassment and maintains its active commitment in favour of diversity, inclusion and equal relations between women and men.
RAINBOW point, where you can find out about KALORAMA Madrid’s commitment to the LGTBIQ+ movement.
GREEN point, where you can find out about the festival’s environmental measures.
ACCESSIBILITY and WELFARE point, about our work to improve universal accessibility for all people to the event and enhance the experience.
INCLUSION point, focused on promoting an event committed to the development of the city and the territory.
PARTNERSHIPS AND COLLABORATIONS point, where multi-stakeholder projects are promoted for the real advancement of social transformation through culture.
Have you felt or feel threatened, do you need help? Contact our security team, any staff with credentials or request support at the BALORE space.
Minors
Remember that if you come with a minor, in addition to filling out the form on the website, it is necessary to bring printed and filled out the authorization for minors and present it at the time of collecting the wristband.
Reduced Mobility
We have a special service for people with reduced mobility. To make use of this service you have to request it by filling in the following form.